Ваш вариант
Website support on Tilda
Support is ongoing care of the site under a contract. I do not join case by case. I look after the site regularly: I do your tasks and I watch that the site opens, enquiries arrive, and the domain and the Tilda plan do not run out suddenly.
We agree the scope and the volume of tasks in advance and fix them in the contract. If you need one one-off task without ongoing care, it is better ordered as an update.
PriceCustom quote
TimelineAfter the brief
Frequently asked questions
How is support different from an update?
Support is a contract for ongoing work: regular checks of the site and tasks throughout the term. An update is one specific task that I estimate, do and hand over. If many such tasks come every month, a support contract is usually more convenient.
Will you support a site you did not build?
Yes. First I work out how it is built: which blocks the pages use, whether it has its own styles and scripts, how the forms and the domain are set up. Then I say what should be fixed first.
What access will you need?
Access to the project in Tilda and, if needed, to the domain registrar, the mailbox for enquiries and the analytics counters. The site stays on your account.
What do you check regularly?
Whether the site and the key pages open, and when the domain, the SSL certificate and the plan run out. If a date is close, I warn you about a month ahead so the renewal is not a surprise.
Are the domain and the Tilda plan included in support?
No. You pay for the domain, hosting, email, certificates and the Tilda plan directly, and the accounts are in your name. Support is my work: I watch the dates and remind you to renew in time.
How quickly do you take on tasks?
How quickly I respond to urgent and ordinary tasks is written into the contract in advance, so expectations match on both sides.
Contact
Let's discuss
your project
- 01
You briefly describe the task
- 02
I reply personally and clarify the details
- 03
I propose a structure and an estimate